Portal Faq

Introduction video portal

My portal screen refreshes and nothing else happens? It seems that the page reload again.

Make sure that the date/time zone of your PC/laptop is adjusted for the Netherlands (GMT + 1:00) and make sure that the date/time is correct.

I get an error message after I entered my credentials?

Make sure you type in your password correctly. (Password is case sensitive!)

Office 365 automatically logged in with different account

When Office365 shows a different user after you’ve logged in, you need to delete your ‘cookies’.

Some pages in the portal are empty?

Not all information is currently available, this will be available in the future.

More questions?

Please contact the servicedesk at servicedesk@nhtv.nl or 076 533 2233

Source: ICT applicatiebeheer